Telehealth Therapy

Telehealth is an intentional part of our practice and allows us to offer therapy in a way that is flexible, accessible, and convenient. Virtual therapy can reduce common barriers such as location, transportation, busy schedules, health concerns, and caregiving responsibilities—making it easier to get support that fits into your life.

Our Approach to Online Therapy

Our therapists offer the same high-quality, thoughtful, and ethically grounded care through telehealth as we do in person. Online therapy sessions are held via a secure, HIPAA-compliant video platform to protect your privacy and confidentiality.

We provide affirming, trauma-informed therapy that is collaborative, compassionate, and nonjudgmental. We work with each client in a way that honors their identity, personal history, and cultural background. Our approach focuses on emotional awareness, relationship patterns, and nervous system regulation to help you feel more grounded, connected, and resilient over time.

Research shows that telehealth therapy is an effective option for many concerns, including anxiety, depression, trauma-related symptoms, and chronic stress. For many people, virtual therapy offers a meaningful and effective path to healing and personal growth.

Affirming Care & Statewide Access

Through virtual therapy, we are able to provide inclusive and affirming care to clients throughout Illinois, including those living in rural or underserved communities. We are committed to creating a therapy space that is respectful, culturally responsive, and grounded in understanding how personal experiences and broader systems shape mental health.

Is Telehealth Right for Me?

To participate in telehealth, clients need internet access and a device such as a computer, tablet, or smartphone. In some situations, sessions may be offered by phone.

Telehealth is not appropriate in all circumstances. Our therapists continually assess clinical fit and will coordinate referrals to in‑person care or higher levels of support when needed.

Insurance & Billing

Most insurance plans continue to cover telehealth services. Centered Therapy Chicago is in‑network with Blue Cross Blue Shield PPO, Blue Choice PPO, and Aetna, and several clinicians are in‑network with United/Optum plans. Coverage varies by plan, and clients are encouraged to verify benefits with their insurer. Please see our Billing FAQ for more information.